Journal of Health And Care
Volume 25, Issue 4 (winter 2024)
JHC 2024, 25(4): 325-334 |
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Ashbeh P, Amiri Bonyad S, Karampourian A, Allafchi B, Abbasi F. The Relationship between Perceived Social Supports and Missed Nursing Cares in Nurses. JHC 2024; 25 (4) :325-334
URL: http://hcjournal.arums.ac.ir/article-1-1509-en.html
URL: http://hcjournal.arums.ac.ir/article-1-1509-en.html
Department of Medical - Surgical Nursing, School of Nursing and Midwifery, Urology and Nephrology Research Center, Hamadan University of Medical Sciences, Hamadan, Iran
Abstract: (326 Views)
Background: Missed nursing care seems to be controlled by factors such as social support. The present study was conducted with the aim of determining the relationship between perceived social supports and missed nursing care in working nurses.
Methods: In this descriptive correlational study, 156 nurses working in teaching hospitals of Hamedan city were selected by randomized stratified sampling method. The data collection tools included: Checklist of demographic characteristics, Perceived Social Support Scale by Zimmet et al., and Missed Nursing Care Questionnaire by Kalish and Williams. Data analysis was done in SPSS 24 software with descriptive statistics and Pearson, Mann-Whitney and Kruskal-wallis correlation coefficients. Also, the significance level of the tests was less than 0.05.
Results: The results of study showed that 53.8% of the nurses were female and 82.7% have bachelor's degree, and the scores of perceived social support and missed nursing care were 45.35±5.74 and 6.92±46.32, respectively. Also, there is a negative and statistically significant relationship between these two variables (p<0.001, r= -0.329).
Conclusion: Considering the negative relationship between social support and missed nursing care, it is therefore suggested that managers increase the social support of nurses to reduce missed nursing care and improve the quality of nursing services.
Type of Study: correlation design |
Subject:
nursing
Received: 2023/10/6 | Accepted: 2024/01/28 | Published: 2024/01/30
Received: 2023/10/6 | Accepted: 2024/01/28 | Published: 2024/01/30
References
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5. Tubbs-Cooley HL, Mara CA, Carle AC, Mark BA, Pickler RH. association of nurse workload with missed nursing care in the neonatal intensive care unit. Journal of the American Medical Association (JAMA) pediatrics. 2019;173(1):44-51. [DOI:10.1001/jamapediatrics.2018.3619] [PMID] []
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14. Pérez-Villalobos C, Briede-Westermeyer JC, Schilling-Norman MJ, Contreras-Espinoza S. multidimensional scale of perceived social support: evidence of validity and reliability in a chilean adaptation for older adults. BMC geriatrics. 2021;21(1):461. [DOI:10.1186/s12877-021-02404-6] [PMID] []
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16. Bakhtiyari M, Emaminaeini M, Hatami H, Khodakarim S, Sahaf R. Depression and Perceived Social Support in the Elderly. Salmand: Iranian Journal of Ageing. 2017;12(2):192-207. [DOI:10.21859/sija-1202192]
17. Razmjooei P, Zarei R. the mediating role of psychological empowerment in the relationship of perceived organizational support and perceived social support with the work quality of life. Psychological models and methods. 2019;9(33):71-86 [persian].
18. Riklikiene O, Blackman I, Bendinskaite I, Henderson J, Willis E. measuring the validity and reliability of the Lithuanian missed nursing care in infection prevention and control scales using Rasch analysis. Journal of nursing management. 2020;28(8):2025-35. [DOI:10.1111/jonm.12918] [PMID]
19. Alfuqaha OA, Alhalaiqa FN, Ayed A, Alqurneh MK. arabic version of the missed nursing care survey: validity and reliability. International journal of nursing practice. 2022;28(5):e13074. [DOI:10.1111/ijn.13074] [PMID]
20. Khajoei R, Balvardi M, Forouzi-Azzizadeh M. missed nursing care and related factors during Covid-19 pandemic: a study in southeast Iran. International journal of Africa nursing sciences. 2023;19:100640 (Persian). [DOI:10.1016/j.ijans.2023.100640]
21. Karaca A, Yildirim N, Cangur S, Acikgoz F, Akkus D. Relationship between mental health of nursing students and coping, self-esteem and social support. Nurse education today. 2019;76:44-50. [DOI:10.1016/j.nedt.2019.01.029] [PMID]
22. Liu Y, Aungsuroch Y. work stress, perceived social support, self-efficacy and burnout among Chinese registered nurses. Journal of nursing management. 2019;27(7):1445-53. [DOI:10.1111/jonm.12828] [PMID]
23. Ersin F, Havlioğlu S, Gür SC. mental well-being and social support perceptions of nurses working in a Covid-19 pandemic hospital. Perspect psychiatrics care. 2022;58(1):124-31. [DOI:10.1111/ppc.12833] [PMID] []
24. Labrague LJ, de Los Santos JAA, Fronda DC. factors associated with missed nursing care and nurse-assessed quality of care during the COVID-19 pandemic. Journal of nursing management. 2022;30(1):62-70. [DOI:10.1111/jonm.13483] [PMID] []
25. Kim KJ, Yoo MS, Seo EJ. exploring the influence of nursing work environment and patient safety culture on missed nursing care in Korea. Asian nursing research. 2018;12(2):121-6. [DOI:10.1016/j.anr.2018.04.003] [PMID]
26. Hammad M, Guirguis W, Mosallam R. missed nursing care, non-nursing tasks, staffing adequacy, and job satisfaction among nurses in a teaching hospital in Egypt. Journal of the Egyptian public health association. 2021;96(1):22. [DOI:10.1186/s42506-021-00083-0] [PMID] []
27. Rezaei-Shahsavarloo Z, Atashzadeh-Shoorideh F, Ebadi A, Gobbens RJJ. Factors affecting missed nursing care in hospitalized frail older adults in the medical wards: a qualitative study. BMC geriatrics. 2021;21(1):1-12 (Persian). [DOI:10.1186/s12877-021-02524-z] [PMID] []
28. Chegini Z, Jafari-Koshki T, Kheiri M, Behforoz A, Aliyari S, Mitra U, et al. Missed nursing care and related factors in Iranian hospitals: a cross-sectional survey. Journal of nursing management. 2020;28(8):2205-15. [DOI:10.1111/jonm.13055] [PMID]
29. Dehghan-Nayeri N, Shali M, Navabi N, Ghaffari F. Perspectives of oncology unit nurse managers on missed nursing care: a qualitative study. Asia-Pacific journal of oncology nursing. 2018;5(3):327-36 (Persian). [DOI:10.4103/apjon.apjon_6_18] [PMID] []
30. Uddin M. investigating the impact of perceived social support from supervisors and co-workers on work engagement among nurses in private healthcare sector in Bangladesh: the mediating role of affective commitment. Journal of health management. 2023;25(3):653-65. [DOI:10.1177/09720634231195162]
31. Markey K, Murphy L, O'Donnell C, Turner J, Doody O. Clinical supervision: a panacea for missed care. Journal of nursing management. 2020;28(8):2113-7. [DOI:10.1111/jonm.13001] [PMID]
32. Hamama L, Hamama-Raz Y, Stokar YN, Pat-Horenczyk R, Brom D, Bron-Harlev E. Burnout and perceived social support: the mediating role of secondary traumatization in nurses vs. physicians. Journal of advanced nursing. 2019;75(11):2742-52. [DOI:10.1111/jan.14122] [PMID]
33. Sahakyan S, Akopyan K, Petrosyan V. nurses role, importance and status in Armenia: a mixed method study. Journal of nursing management. 2020;28(7):1561-9 (Persian) [DOI:10.1111/jonm.13109] [PMID]
34. Chegini Z, Jafari-Koshki T, Kheiri M, Behforoz A, Aliyari S, Mitra U, et al. missed nursing care and related factors in iranian hospitals: a cross-sectional survey. Journal of Nursing Management. 2020;28(8):2205-15 (Persian). [DOI:10.1111/jonm.13055] [PMID]
35. John ME, Mgbekem MA, Nsemo AD, Maxwell GI. missed nursing care, patient outcomes and care outcomes in selected hospitals in southern Nigeria. Nursing and midwifery journal. 2016;152:81-7.
36. Khajooee R, Bagherian B, Dehghan M, Azizzadeh Forouzi M. missed nursing care and its related factors from the points of view of nurses affiliated to Kerman University of Medical Sciences in 2017. Journal of Hayat. 2019;25(1):11-24 (persian).
37. Tubbs-Cooley HL, Mara CA, Carle AC, Mark BA, Pickler RH. association of nurse workload with missed nursing care in the neonatal intensive care unit. Journal of the American Medical Association (JAMA) pediatrics. 2019;173(1):44-51. [DOI:10.1001/jamapediatrics.2018.3619] [PMID] []
38. Chaboyer W, Harbeck E, Lee BO, Grealish L. missed nursing care: an overview of reviews. Kaohsiung journal of medical sciences. 2021;37(2):82-91. [DOI:10.1002/kjm2.12308] [PMID]
39. Hernández-Cruz R, Moreno-Monsiváis MG, Cheverría-Rivera S, Díaz-Oviedo A. factors influencing the missed nursing care in patients from a private hospital. Revista latino-americana de enfermagem. 2017;25:e2877. [DOI:10.1590/1518-8345.1227.2877] [PMID] []
40. Rezaee S, Baljani E, Feizi A. Missed nursing care in educational, private and social welfare hospitals. Nursing and midwifery journal. 2019;17(4):300-8 [persian].
41. Vatankhah I, Rezaei M, Baljani E. The Correlation of Missed Nursing Care and Perceived Supervisory Support in Nurses. Iran Journal of Nursing. 2020;33(126):103-16 (Persian). [DOI:10.52547/ijn.33.126.103]
42. Moosavian Khorasani SH, Vagharseyyein SA, Zarei B, Shafiee F. Association of perceived social support with secondary traumatic stress and perceived stress in nurses. Scientific journal of nursing, midwifery and paramedical faculty. 2019;5(2):68-80 (Persian).
43. Kılınç T, Sis Çelik A. relationship between the social support and psychological resilience levels perceived by nurses during the COVID-19 pandemic: a study from Turkey. Perspect psychiatrics care. 2021;57(3):1000-8. [DOI:10.1111/ppc.12648] [PMID]
44. Liu Y, Aungsuroch Y, Gunawan J, Zeng D. Job stress, psychological capital, perceived social support, and occupational burnout among hospital nurses. Journal of nursing Scholarsh. 2021;53(4):511-8. [DOI:10.1111/jnu.12642] [PMID]
45. Rezaee N, Behbahany N, Yarandy A, Hosseine F. Correlation between occupational stress and social support among nurses. Iranian Nursing Journal. 2005;19(46):71-8 (Persian).
46. Pérez-Villalobos C, Briede-Westermeyer JC, Schilling-Norman MJ, Contreras-Espinoza S. multidimensional scale of perceived social support: evidence of validity and reliability in a chilean adaptation for older adults. BMC geriatrics. 2021;21(1):461. [DOI:10.1186/s12877-021-02404-6] [PMID] []
47. Zimet GD, Powell SS, Farley GK, Werkman S, Berkoff KA. Psychometric characteristics of the multidimensional scale of perceived social support. Journal of personality assessment. 1990;55(3-4):610-7. [DOI:10.1080/00223891.1990.9674095] [PMID]
48. Bakhtiyari M, Emaminaeini M, Hatami H, Khodakarim S, Sahaf R. Depression and Perceived Social Support in the Elderly. Salmand: Iranian Journal of Ageing. 2017;12(2):192-207. [DOI:10.21859/sija-1202192]
49. Razmjooei P, Zarei R. the mediating role of psychological empowerment in the relationship of perceived organizational support and perceived social support with the work quality of life. Psychological models and methods. 2019;9(33):71-86 [persian].
50. Riklikiene O, Blackman I, Bendinskaite I, Henderson J, Willis E. measuring the validity and reliability of the Lithuanian missed nursing care in infection prevention and control scales using Rasch analysis. Journal of nursing management. 2020;28(8):2025-35. [DOI:10.1111/jonm.12918] [PMID]
51. Alfuqaha OA, Alhalaiqa FN, Ayed A, Alqurneh MK. arabic version of the missed nursing care survey: validity and reliability. International journal of nursing practice. 2022;28(5):e13074. [DOI:10.1111/ijn.13074] [PMID]
52. Khajoei R, Balvardi M, Forouzi-Azzizadeh M. missed nursing care and related factors during Covid-19 pandemic: a study in southeast Iran. International journal of Africa nursing sciences. 2023;19:100640 (Persian). [DOI:10.1016/j.ijans.2023.100640]
53. Karaca A, Yildirim N, Cangur S, Acikgoz F, Akkus D. Relationship between mental health of nursing students and coping, self-esteem and social support. Nurse education today. 2019;76:44-50. [DOI:10.1016/j.nedt.2019.01.029] [PMID]
54. Liu Y, Aungsuroch Y. work stress, perceived social support, self-efficacy and burnout among Chinese registered nurses. Journal of nursing management. 2019;27(7):1445-53. [DOI:10.1111/jonm.12828] [PMID]
55. Ersin F, Havlioğlu S, Gür SC. mental well-being and social support perceptions of nurses working in a Covid-19 pandemic hospital. Perspect psychiatrics care. 2022;58(1):124-31. [DOI:10.1111/ppc.12833] [PMID] []
56. Labrague LJ, de Los Santos JAA, Fronda DC. factors associated with missed nursing care and nurse-assessed quality of care during the COVID-19 pandemic. Journal of nursing management. 2022;30(1):62-70. [DOI:10.1111/jonm.13483] [PMID] []
57. Kim KJ, Yoo MS, Seo EJ. exploring the influence of nursing work environment and patient safety culture on missed nursing care in Korea. Asian nursing research. 2018;12(2):121-6. [DOI:10.1016/j.anr.2018.04.003] [PMID]
58. Hammad M, Guirguis W, Mosallam R. missed nursing care, non-nursing tasks, staffing adequacy, and job satisfaction among nurses in a teaching hospital in Egypt. Journal of the Egyptian public health association. 2021;96(1):22. [DOI:10.1186/s42506-021-00083-0] [PMID] []
59. Rezaei-Shahsavarloo Z, Atashzadeh-Shoorideh F, Ebadi A, Gobbens RJJ. Factors affecting missed nursing care in hospitalized frail older adults in the medical wards: a qualitative study. BMC geriatrics. 2021;21(1):1-12 (Persian). [DOI:10.1186/s12877-021-02524-z] [PMID] []
60. Chegini Z, Jafari-Koshki T, Kheiri M, Behforoz A, Aliyari S, Mitra U, et al. Missed nursing care and related factors in Iranian hospitals: a cross-sectional survey. Journal of nursing management. 2020;28(8):2205-15. [DOI:10.1111/jonm.13055] [PMID]
61. Dehghan-Nayeri N, Shali M, Navabi N, Ghaffari F. Perspectives of oncology unit nurse managers on missed nursing care: a qualitative study. Asia-Pacific journal of oncology nursing. 2018;5(3):327-36 (Persian). [DOI:10.4103/apjon.apjon_6_18] [PMID] []
62. Uddin M. investigating the impact of perceived social support from supervisors and co-workers on work engagement among nurses in private healthcare sector in Bangladesh: the mediating role of affective commitment. Journal of health management. 2023;25(3):653-65. [DOI:10.1177/09720634231195162]
63. Markey K, Murphy L, O'Donnell C, Turner J, Doody O. Clinical supervision: a panacea for missed care. Journal of nursing management. 2020;28(8):2113-7. [DOI:10.1111/jonm.13001] [PMID]
64. Hamama L, Hamama-Raz Y, Stokar YN, Pat-Horenczyk R, Brom D, Bron-Harlev E. Burnout and perceived social support: the mediating role of secondary traumatization in nurses vs. physicians. Journal of advanced nursing. 2019;75(11):2742-52. [DOI:10.1111/jan.14122] [PMID]
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